BRISBANE 7 DECEMBER: COMMUNICATION MASTERY IN CLINICAL PRACTICE
(The Psychology & Neuroscience of Case Acceptance)
Dentist investment : $999 (inc GST)
8 CPD Points
8:30am – 5:00pm
Location: TBD – Brisbane, QLD
This immersive full day, face to face course is designed for dentists and healthcare professionals who want to move beyond scripts, and master the real science behind persuasive, ethical, and connection-driven communication.
Whether you’re a seasoned clinician or a new graduate, this course will elevate how you consult, connect, and convert — using the latest in neuroscience, psychology, and real-world clinical insight.
You’ll walk away with a deeper understanding of what truly drives patient decisions — and how to speak in a way that feels confident, collaborative, and compassionate.
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What You’ll Learn:
• Understanding the Neuroscience of Trust & Decision-Making
Learn how patients’ brains process information, assess risk, and decide whether to say yes — or walk away.
• Recognising and Rewiring Implicit Bias in the Consultation Room
Learn practical ways to improve rapport across cultural, language, and generational divides.
• The Psychology of Persuasion — Without Feeling Salesy
Master ethical influence and subtle language patterns that motivate action, not resistance.
• Overcoming Fear, Cost Objections & the “Let Me Think About It” Trap
Decode what’s really behind patient hesitation — and how to address it effectively.
• Connection Over Scripts: How to Lead With Empathy (and Still Convert)
Discover the science of attunement and how to create a clinical space where patients feel safe to say yes.
• What We Need to Learn — and Unlearn — About Sales in Dentistry
Understand why traditional “sales training” doesn’t work in clinical care — and what to do instead.
• The New Patient Journey — Frictionless, Personalised, and Trust-Led
Map out a consultation flow that reduces cognitive overload and improves patient clarity and confidence.
• Live Micro-Practice & Real-Time Feedback
Practice new communication tools in a safe environment with expert feedback — and apply them the next day.
Presented by Dr Shahana
BDS | DSc (Applied Neuroscience & Communication Psychology)
Founder, Aurora Academy™
Dr Shahana is a dentist, educator, and communication psychology specialist who has helped hundreds of healthcare professionals shift from information overload to connection based communication. With a Doctorate in Applied Neuroscience & Communication Psychology, her teaching is grounded in evidence — and delivered with heart.
🎓 Limited seats
This is an intimate, high-impact training — designed for those who are ready to lead with excellence.
Secure your place now.
Course curriculum
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Course Information
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About this course
- $999.00
- 1 lesson
- 0 hours of video content